PRIVACY POLICY

Last Updated: September 2026

1. Introduction

Nanoretech Processing (Pty) Ltd ("Nanoretech", "we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.nanoretech.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you submit forms on our website (such as sample requests, quote requests, or contact forms). This information may include:

  • Identity & Contact Data: Name, surname, company name, job title, email address, physical address, and phone number.

  • Product & Order Data: Details regarding requested samples, required chemical/mineral volumes, and commercial specifications.

  • Technical Data: IP address, browser type, operating system, and browsing behaviour collected via essential site cookies.

3. Purpose of Processing

We process your personal information for legitimate business purposes, including:

  • Responding to direct inquiries, sample requests, and quotation applications.

  • Managing B2B customer relationships and supply obligations.

  • Fulfilling statutory and legal compliance obligations under South African law.

  • Improving website functionality and user experience.

4. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Direct service providers, logistics partners, or sub-contractors assisting in sample dispatch or product delivery.

  • Regulatory authorities, law enforcement agencies, or legal advisers where required by South African law.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

6. Your Rights under POPIA

Subject to statutory limits, you have the right to:

  • Request access to the personal information we hold about you.

  • Request the correction or deletion of outdated or inaccurate personal information.

  • Object to the processing of your personal information on reasonable grounds.

To exercise these rights, please contact our Information Officer at: info@nanoretech.com.